Privacy Policy

This policy covers how Alive Telecom treats personal information that Alive Telecom collects and receives, including information related to your use of Alive Telecom services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Alive Telecom does not own or control, or to people that Alive Telecom does not employ or manage.

INFORMATION COLLECTION AND USE

Alive Telecom collects personal information when you register an account with /, when you use Alive Telecom services, when you visit Alive Telecom’ webpages or the pages of certain Alive Telecom partners, and when you enter promotions or sweepstakes. Alive Telecom may combine information about you that we have with information we obtain from business partners or other companies.

Alive Telecom automatically receives and records information from your computer and browser, including your IP address, cookie information, software and hardware attributes.

Alive Telecom uses information for the following general purposes: to fulfill your requests for services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

INFORMATION SHARING AND DISCLOSURE

Alive Telecom does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide services you’ve requested, when we have your permission, or under the following circumstances:

  • We provide the information to trusted partners who work on behalf of or with Alive Telecom under confidentiality agreements. These companies may use your personal information to help Alive Telecom communicate with you about offers from Alive Telecom and our marketing partners. However, these companies do not have any independent right to share this information.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Alive Telecom’ terms of use, or as otherwise required by law.
  • We transfer information about you if Alive Telecom is acquired by or merged with another company. In this event, Alive Telecom will notify you before information about you is transferred and becomes subject to a different privacy policy.

Alive Telecom works with vendors, partners, advertisers, and other service providers in different industries and categories of business. For more information regarding providers of products or services that you’ve requested please visit the webpage of that corresponding vendor, partner, advertiser, or other service provider. Information about certain vendor, partner, advertiser, or other service provider will be provided upon written request.

COOKIES, TRACKING CODES, ACCOUNT INFORMATION, ETC.

  • Alive Telecom may set and access cookies on your computer.
  • Alive Telecom uses web beacons to access Alive Telecom cookies inside and outside our network of web sites and in connection with Alive Telecom products and services.
  • Your Ability to Edit and Delete Your Account Information
  • You can edit your Alive Telecom account information at any time.
  • We reserve the right to send you certain communications relating to the Alive Telecom service, such as service announcements and administrative messages, which are considered part of your Alive Telecom account, without offering you the opportunity to opt out of receiving them.
  • You can delete your Alive Telecom account by visiting our account information page and navigating through the account deletion process. Information might possibly remain in our archived records after your account has been deleted.

CONFIDENTIALITY AND SECURITY

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

CHANGES TO THIS PRIVACY POLICY

Alive Telecom may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Alive Telecom account or by placing a prominent notice on our site.

QUESTIONS AND SUGGESTIONS

If you have questions, suggestions, or wish to make a complaint, please contact us at:
click here to contact Alive Telecom

Effective Date: February 11, 2016